Shipping policy
Thank you for shopping with us. Please read our shipping policy below for information on how and when your order will be delivered.
Shipping Locations
We currently ship to addresses within the United Kingdom only.
Shipping Carrier
All orders are shipped using Royal Mail.
Shipping Rates
We offer a flat-rate shipping fee on all UK orders. Shipping costs will be calculated and displayed at checkout before you complete your purchase.
Processing Time
Orders are processed within our normal business operating hours. Please allow time for your order to be prepared and dispatched before shipping begins.
Delivery Time
Once dispatched, please allow approximately 3–5 working days for delivery, in addition to processing and posting time.
Please note that delivery times are estimates and may vary during busy periods, public holidays, postal delays, or circumstances outside our control.
Order Tracking
Tracking information will be provided where applicable once your order has been dispatched.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We cannot be responsible for delays or lost parcels caused by incorrect or incomplete delivery information.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us and we will do our best to assist you with Royal Mail.
Contact Us
If you have any questions regarding shipping, please contact us through our website or customer support email.